Returns & Exchanges

At Chupacabra Offroad, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unwashed and unworn items in their original packaging. Whether you need a different size or a complete refund, our streamlined process ensures you get back to the trail as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items with the original tags attached.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.

• 4.
  Receive Refund or Exchange

  After our team inspects the items, we will process your refund to the original payment method or ship out your new exchange items within 3-5 business days.